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Privacy Policy

Effective: April 16, 2026

PairCare ("we", "us") respects your privacy. This policy explains what we collect, why, and how we protect it. The short version: we collect only what we need to run the app, we don't sell your data, and we don't show you in-app ads.

1. What We Collect

DataWhy
Email & nameAccount creation and login
Age confirmation (18+)Required at signup — checkbox only, we do not collect your date of birth
Love language quiz results & attachment stylePersonalize quests and Daily Connect questions
Messages & chatDeliver messages to your partner (visible only to your pair)
Mood logsTrack your emotional check-ins and share with your partner
Community posts & commentsDisplay in the social feed visible to all users
PhotosProfile avatars, shared couple photos, quest-proof photos, post attachments
Push notification tokens (Web Push, APNs, FCM)Send quest reminders, partner nudges, and in-app event alerts
Quest & journey activityTrack progress, award PairPoints, maintain streaks
Device info (browser, OS, app version)Bug reports, crash diagnostics, and platform-specific UX
Event waitlist email (optional)Only if you submit the waitlist form on /event. Used solely to notify you about the Love & Libations Live event.

2. What We Don't Collect

3. How We Store Your Data

Your data is stored on Supabase (hosted on AWS). Passwords are hashed with bcrypt. The app is served via Netlify. Photos are stored in Supabase Storage with row-level access controls.

4. Who Can See Your Data

5. Contests & Prize Verification

PairCare runs monthly skill-based challenges with prizes. To protect the integrity of these contests and ensure fair outcomes for all participants, we may review a limited sample of activity from top-ranking couples before distributing prizes. This review is conducted only by PairCare founders, only for contest verification, and is limited to:

This helps us identify patterns that suggest abuse (automated activity, fake accounts, coordinated manipulation). Accounts found violating contest rules may be disqualified. Contests are not gambling — winners are determined by in-app activity, not chance or purchase.

6. Third-Party Services

We use the following third parties to operate PairCare. Each is listed with the categories of data they receive and the purpose of that data transfer.

We do not sell your personal data. We do not share your personal data with advertisers.

7. Data Retention

We keep your data as long as your account is active. When you delete your account from Settings → About → Delete my account, the following happens within 30 seconds:

Some backend logs (server-level error logs, not account content) may persist up to 90 days for operational reasons.

8. Your Rights

You can:

California residents (CCPA/CPRA), EEA residents (GDPR), and UK residents (UK-GDPR) have additional rights, including the right to portability, correction, and objection to processing. Email us to exercise these rights.

9. Age Requirement

PairCare is only for people 18 or older. You must confirm you are 18+ when you create an account. We do not knowingly collect data from anyone under 18. If we learn a minor has created an account, we will delete it and notify the email on file. If you are a parent or guardian and believe your child has signed up, email hello@getpaircare.com.

10. Cookies & Local Storage

Web only: We use essential cookies and localStorage entries for Supabase authentication and for remembering UI preferences (theme, onboarding-seen flag). We use Meta Pixel cookies for sign-up funnel measurement as described in §6. No other tracking cookies.

Native apps: We use Capacitor's Preferences plugin (local device storage) for the same authentication and UI-preference purposes. No tracking cookies run in native.

11. Security

All connections use HTTPS/TLS. Passwords are hashed. Supabase Row Level Security policies enforce that users can only read their own data and data their partner has shared. Push notification tokens are stored server-side and never exposed to other users. If you suspect a security issue, email hello@getpaircare.com.

12. Changes

We may update this policy. Significant changes will be communicated in-app with an effective-date update at the top of this page. Continued use after changes means you accept the updated policy.

13. Contact

Privacy questions, data requests, or concerns? Email hello@getpaircare.com.

PairCare is built by Jeremiah in Texas. Your data stays between you and your person.